571-485-8682 sales@nmhshop.com 7911 Fort Hunt Rd, Alexandria, VA, 22308-1205
NMH Tech, Inc.
Free Shipping on Orders Over $500 Competitive Pricing on Bulk Orders Fast, Reliable Delivery Across United States Free Shipping on Orders Over $500 Competitive Pricing on Bulk Orders Fast, Reliable Delivery Across United States
NMH Tech, Inc.

Return Policy

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  • 30-Day Returns: Eligible products may be returned within 30 calendar days of delivery.

  • RMA Required: Customers must obtain a Return Merchandise Authorization (RMA) from NMH Tech, Inc. before returning any product. Unauthorized returns may be refused.

  • Return Condition: Products must be unused, uninstalled, unaltered, and in resalable condition, with original packaging, accessories, manuals, labels, serial numbers, and documentation.

  • Restocking Fee: Approved standard returns are subject to a 20% restocking fee.

  • No Restocking Fee: The fee does not apply to verified defective products, incorrect products shipped by NMH Tech, or material product-description errors attributable to NMH Tech.

  • Return Shipping: Customers are responsible for return shipping, freight, insurance, and packaging costs unless the return is due to a verified NMH Tech error.

  • Original Shipping Charges: Original shipping, freight, handling, expedited delivery, and other service charges are generally nonrefundable.

  • Nonreturnable Products: Software, licenses, subscriptions, digital products, special/custom orders, configured products, clearance/final-sale items, opened consumables, and opened medical or hygiene-sensitive products are generally nonreturnable.

  • Damaged or Incomplete Returns: Returns that are used, damaged, incomplete, altered, or missing original packaging or accessories may be refused or receive a reduced refund.

  • Defective Products: Defective products should be reported promptly. Troubleshooting, photographs, serial numbers, or manufacturer information may be required before approval.

  • Manufacturer Warranty: Certain defective products may be handled directly through the applicable manufacturer or authorized warranty provider.

  • Refunds: Approved refunds are issued after the returned product is received, inspected, and accepted, generally to the original payment method.

  • Proof of Purchase: A valid proof of purchase and approved RMA information must accompany all returns.

  • Terms: This Return Policy should be read together with the NMH Tech, Inc. Terms & Conditions. In case of conflict, the applicable Terms & Conditions will control.