LENOVO SERVICES Accidental Damage Protection - coverage - 1 year - for V720 80Y1 5PS0Q81904

Name: LENOVO SERVICES Accidental Damage Protection - coverage - 1 year - for V720 80Y1 5PS0Q81904
Brand: Lenovo
SKU: 5PS0Q81904
Price: 32.99 USD
Availability: InStock

Availability: In Stock Mfr. Part#: 5PS0Q81904

US$32.99 USD

Prices shown in USD. Taxes, duties and freight are quoted separately. Call 571-485-8682 for volume pricing.

Product Details

1 Year Accidental Damage Protection

Pennies-A-Day Protection From Non-warranty Damage.
Protecting Devices from the Unexpected.

Today’s highly mobile workforce knows that accidents happen. Drops, bumps, and spills can damage even the most durable and well-engineered tablets, PCs, and Smart Displays. Lenovo’s Accidental Damage Protection (1) service covers accidents beyond the system warranty and protects your devices from non-warranty operational or structural failures incurred under normal operating conditions. This service helps IT departments avoid purchasing and managing extra inventory to replace damaged units.

Does My Organization Need Accidental Damage Protection?

Standard warranty terms and conditions don’t cover accidental damage and experience shows that a significant portion of users’ devices will be damaged and not covered under warranty in the first three years. Compared to repair or replacement costs, Accidental Damage Protection saves up to 80% (depending on device type and repairs needed). Lenovo’s Accidental Damage Protection service protects systems from the unintentional but unavoidable “oops” incidents bound to occur in highly mobile and active Modern IT workplaces.

The Cost Of Repair And Replacement

Based on historical Lenovo claims, Accidental Damage Protection can save, on average, 28% versus the typical cost of PC repairs and 75% for tablet repairs. While costs vary by device and the work needed, replacing and repairing commonly damaged components can be expensive:

• $700 System Boards
• $600 Monitors & Display Hardware
• $300 Disk Drives
• $250 Damaged Tablet (minor repairs)
• $800 Damaged Tablet (multiple part replacements)

What Does Lenovo Accidental Damage Protection Cover? (2)

When it occurs under normal operating conditions, Accidental Damage Protections covers:
• Accidental drops, spills, bumps, and structural failures
• Electrical surges
• Damage to the integrated LCD screen

What Happens Once Your Claim Is Made?

1. Lenovo uses comprehensive diagnostic tools to identify hidden damage that may be otherwise overlooked. (3)
2. Skilled, qualified technicians conduct repairs using only Lenovo certified parts. (3)
3. Restored PCs are returned to users or, if repairs are not possible, Lenovo replaces at no additional charge. (4)

Options: Accidental Damage Protection

Premier Support

Lenovo™ Premier Support provides direct access to skilled and experienced Lenovo technicians offering comprehensive hardware and software support. Our expert troubleshooters have the advanced technical know-how and systems knowledge to quickly provide solutions and advice that will keep your hardware and software operating at optimal efficiency.

Tech support with the Premier difference
• Advanced-level techs.
• End to End case management.
• Faster, first-time resolution.

International Warranty Upgrade

Travel internationally? Get the International Warranty Upgrade to extend your Accidental Damage Protection coverage. (5)

Smarter is protecting devices from the unexpected.

Lenovo™ Accidental Damage Protection (ADP) is part of a comprehensive portfolio of Lenovo™ services that support the entire life cycle of your PCs.
(1) Not available in all markets.

(2) Not covered by Lenovo Accidental Damage Protection: cosmetic damage (scratches, dents, or cracks not affecting product functionality or structural integrity); equipment loss or failures due to use outside normal operating conditions; data loss or business interruption; intentional damage and misuse; removal or alteration of parts/accessories; theft; fire damage; damage to peripherals or third-party products (even if sold by Lenovo).

(3) If entitled to onsite warranty service under the Limited Lenovo Warranty, and the Service Provider determines your Product can be repaired onsite, the Service Provider will repair or exchange your product at your location. Some repairs may be completed at a service center; if so, the Service Provider will send the product to the service center at its expense. If on-site warranty with Accidental Damage Protection purchased, onsite service level repairs limited to LCD and non-customer replaceable keyboards. If repair cannot be completed at first onsite visit, the system will be shipped to Lenovo’s Service Center. Onsite service may not be available in all regions.

(4) Limitation of one replacement product. If the cost per claim exceeds the price of the product, the product will be replaced at Lenovo’s discretion.

(5) Service available in country or region where ADP coverage purchased and is not transferable should system travel to another country. International Warranty Upgrade allows for claims in other countries if ADP offered and device is supported in that country.

Product Specifications

Manufacturer	LENOVO SERVICES
Manufacturer Part Number	5PS0Q81904
Brand Name	Lenovo
Product Name	Lenovo Accidental Damage Protection - Accidental damage coverage - 1 year - for V720 80Y1

Mfr. Part Number	5PS0Q81904
GTIN / Barcode	-
Product Model	-
Product Type	-
Packaged Quantity	-
Brand	Lenovo
Availability	In Stock
Price Currency	USD
Category	Warranties & Support

Return Policy

30-Day Returns: Eligible products may be returned within 30 calendar days of delivery.
RMA Required: Customers must obtain a Return Merchandise Authorization (RMA) from NMH Tech, Inc. before returning any product. Unauthorized returns may be refused.
Return Condition: Products must be unused, uninstalled, unaltered, and in resalable condition, with original packaging, accessories, manuals, labels, serial numbers, and documentation.
Restocking Fee: Approved standard returns are subject to a 20% restocking fee.
No Restocking Fee: The fee does not apply to verified defective products, incorrect products shipped by NMH Tech, or material product-description errors attributable to NMH Tech.
Return Shipping: Customers are responsible for return shipping, freight, insurance, and packaging costs unless the return is due to a verified NMH Tech error.
Original Shipping Charges: Original shipping, freight, handling, expedited delivery, and other service charges are generally nonrefundable.
Nonreturnable Products: Software, licenses, subscriptions, digital products, special/custom orders, configured products, clearance/final-sale items, opened consumables, and opened medical or hygiene-sensitive products are generally nonreturnable.
Damaged or Incomplete Returns: Returns that are used, damaged, incomplete, altered, or missing original packaging or accessories may be refused or receive a reduced refund.
Defective Products: Defective products should be reported promptly. Troubleshooting, photographs, serial numbers, or manufacturer information may be required before approval.
Manufacturer Warranty: Certain defective products may be handled directly through the applicable manufacturer or authorized warranty provider.
Refunds: Approved refunds are issued after the returned product is received, inspected, and accepted, generally to the original payment method.
Proof of Purchase: A valid proof of purchase and approved RMA information must accompany all returns.
Terms: This Return Policy should be read together with the NMH Tech, Inc. Terms & Conditions. In case of conflict, the applicable Terms & Conditions will control.

Shipping Details

Standard Shipping: In-stock orders are generally delivered within 5 business days after order acceptance and payment verification.
Flat-Rate Shipping: A $19.99 flat standard shipping charge applies to eligible orders with an order value below $500.00.
Free Shipping: Eligible orders with an order value of $500.00 or more qualify for free standard shipping within the United States, unless otherwise stated.
Order Cutoff: Daily cutoff time is 4:00 PM Eastern Time (ET), Monday through Friday, excluding holidays.
Overnight Shipping: Eligible in-stock Overnight orders placed before 4:00 PM ET generally ship the same business day. Overnight and other expedited shipping charges are separate from standard flat-rate or free-shipping offers.
After Cutoff: Expedited orders received after 4:00 PM ET will generally ship the next business day.
Availability: Shipping times are subject to product availability, payment clearance, order verification, warehouse processing, and carrier availability.
Weekends & Holidays: Orders placed on weekends or U.S. federal holidays will be processed on the next business day.
Special Shipping Charges: Freight, oversized, special-order, hazardous, special-handling, insurance, expedited, or special-delivery charges may apply where applicable and will be disclosed before order completion.
Tracking: Tracking information will be provided when available after shipment.
Backorders: Backordered, special-order, configured, or manufacturer-restricted products may require additional delivery time.
Split Shipments: Products may ship separately from different warehouses or distribution locations.
Carrier Delays: NMH Tech, Inc. is not responsible for carrier, weather, supply-chain, or other delays outside our reasonable control.
Shipping Address: Customers are responsible for providing complete and accurate delivery information. Address correction, redelivery, or refused-delivery charges may apply.
Damage & Shortages: Shipping damage, shortages, missing cartons, or incorrect products should be reported within 5 business days of delivery.
Delivery Dates: Delivery dates are estimates unless specifically guaranteed in writing by NMH Tech, Inc.
Terms: This Shipping Policy should be read together with the NMH Tech, Inc. Terms & Conditions. In case of conflict, the applicable Terms & Conditions or written order confirmation will control.