LENOVO SERVICES 3 Year Premier Support With Onsite 5WS0T36120

Name: LENOVO SERVICES 3 Year Premier Support With Onsite 5WS0T36120
Brand: LENOVO SERVICES
SKU: 5WS0T36120
Price: 127.99 USD
Availability: InStock

Availability: In Stock Mfr. Part#: 5WS0T36120

US$129.00 Save 1%

US$127.99 USD

Prices shown in USD. Taxes, duties and freight are quoted separately. Call 571-485-8682 for volume pricing.

Product Details

Lenovo™ Premier Support provides direct access to skilled and experienced Lenovo technicians offering comprehensive hardware and software support. Our expert troubleshooters have the advanced technical know-how and systems knowledge to quickly provide solutions and advice that will keep your hardware and software operating at optimal efficiency.

Tech support with the Premier difference

Advanced-level techs.
End to End case management.
Faster, first-time resolution.

Looking for a step-up for your business and your employees’ support experience?

Lenovo™ Premier Support gives VIP treatment to both your IT staff and end users.

We understand IT needs to increase efficiency, reduce complexities, and keep your end users up and running. We know your end users expect fast and frustration-free support. Lenovo can deliver.

Free your Team to excel in innovation and productivity

IT landscapes are becoming more complicated, while simultaneously, budgets are contracting. The challenge lies in reducing complexity and operational costs, while increasing the impact of your in-house teams by focusing their efforts on revenue-generating and innovation projects.

What if the solution was to cost effectively offload your routine support tasks, and shift time-intensive advanced problem solving to an expert team of support engineers?

Get a direct line to our most elite technicians who listen first then deliver advanced troubleshooting - no scripts here. And they’re measured on first-time fixes so they’re committed to prompt and accurate resolution.

Premier Support Center

Advanced technical support available 24 x 7 x 365
Dedicated phone number and no phone tree menu to navigate
Single point of contact for end to end case & escalation management
Hardware and OEM software support1

Technical Account Managers (TAMs)

Proactive relationship and escalation management
Personalized recommendations for your business
Robust quarterly reporting

VIP Treatment

No waiting in-line
Next-business-day onsite labor 2
Parts prioritization 2

You also have access to technical account managers who act as a single point of contact for case management. You’ll enjoy the consistency, accountability, and visibility you deserve. And thanks to next-business-day repair service and prioritized parts access, you’ll keep system downtime and productivity interruptions to an absolute minimum.

That’s the Premier difference.

Interested in advanced level technical support for your Lenovo ThinkVision monitors?

We’ve got you covered. Now you can purchase Premier Support for monitors and enjoy a single support contact experience5 with our elite Premier Support technical team.

Get how-to and technical assistance across a variety of common questions and issues surrounding configuration, resolution, display settings, and multi-monitor interoperability—along with support on popular industry software, device drivers, and more6.

And if we do need to swap out your warrantied monitor, your replacement is prioritized over standard claims and delivered to you the next business day through Lenovo Advanced Exchange7.

Product Specifications

Manufacturer	LENOVO SERVICES
Manufacturer Part Number	5WS0T36120
Brand Name	LENOVO SERVICES
Product Name	Lenovo 3 Year Premier Support With Onsite

Mfr. Part Number	5WS0T36120
GTIN / Barcode	-
Product Model	-
Product Type	-
Packaged Quantity	-
Brand	LENOVO SERVICES
Availability	In Stock
Price Currency	USD
Category	Software & Cloud Solutions

Return Policy

30-Day Returns: Eligible products may be returned within 30 calendar days of delivery.
RMA Required: Customers must obtain a Return Merchandise Authorization (RMA) from NMH Tech, Inc. before returning any product. Unauthorized returns may be refused.
Return Condition: Products must be unused, uninstalled, unaltered, and in resalable condition, with original packaging, accessories, manuals, labels, serial numbers, and documentation.
Restocking Fee: Approved standard returns are subject to a 20% restocking fee.
No Restocking Fee: The fee does not apply to verified defective products, incorrect products shipped by NMH Tech, or material product-description errors attributable to NMH Tech.
Return Shipping: Customers are responsible for return shipping, freight, insurance, and packaging costs unless the return is due to a verified NMH Tech error.
Original Shipping Charges: Original shipping, freight, handling, expedited delivery, and other service charges are generally nonrefundable.
Nonreturnable Products: Software, licenses, subscriptions, digital products, special/custom orders, configured products, clearance/final-sale items, opened consumables, and opened medical or hygiene-sensitive products are generally nonreturnable.
Damaged or Incomplete Returns: Returns that are used, damaged, incomplete, altered, or missing original packaging or accessories may be refused or receive a reduced refund.
Defective Products: Defective products should be reported promptly. Troubleshooting, photographs, serial numbers, or manufacturer information may be required before approval.
Manufacturer Warranty: Certain defective products may be handled directly through the applicable manufacturer or authorized warranty provider.
Refunds: Approved refunds are issued after the returned product is received, inspected, and accepted, generally to the original payment method.
Proof of Purchase: A valid proof of purchase and approved RMA information must accompany all returns.
Terms: This Return Policy should be read together with the NMH Tech, Inc. Terms & Conditions. In case of conflict, the applicable Terms & Conditions will control.

Shipping Details

Standard Shipping: In-stock orders are generally delivered within 5 business days after order acceptance and payment verification.
Order Cutoff: Daily cutoff time is 4:00 PM Eastern Time (ET), Monday through Friday, excluding holidays.
Overnight Shipping: Eligible in-stock Overnight orders placed before 4:00 PM ET generally ship the same business day.
After Cutoff: Expedited orders received after 4:00 PM ET will generally ship the next business day.
Availability: Shipping times are subject to product availability, payment clearance, order verification, warehouse processing, and carrier availability.
Weekends & Holidays: Orders placed on weekends or U.S. federal holidays will be processed on the next business day.
Shipping Charges: Shipping, freight, handling, insurance, and special-delivery charges may apply unless otherwise stated.
Tracking: Tracking information will be provided when available after shipment.
Backorders: Backordered, special-order, configured, or manufacturer-restricted products may require additional delivery time.
Split Shipments: Products may ship separately from different warehouses or distribution locations.
Carrier Delays: NMH Tech, Inc. is not responsible for carrier, weather, supply-chain, or other delays outside our reasonable control.
Shipping Address: Customers are responsible for providing complete and accurate delivery information. Address correction, redelivery, or refused-delivery charges may apply.
Damage & Shortages: Shipping damage, shortages, missing cartons, or incorrect products should be reported within 5 business days of delivery.
Delivery Dates: Delivery dates are estimates unless specifically guaranteed in writing by NMH Tech, Inc.
Terms: This Shipping Policy should be read together with the NMH Tech, Inc. Terms & Conditions. In case of conflict, the applicable Terms & Conditions or written order confirmation will control.